Shipping Policy

Estimated Delivery Time: We aim to process and deliver all orders within 2–4 working days across  South Africa. Please note that deliveries may be affected during public holidays or peak seasons.

Order Tracking: Once your order is shipped, you will receive tracking details via email or SMS, allowing you to monitor the progress of your shipment.

Delivery Charges & Coverage: We currently deliver across South Africa.

Out of Stock Items: All orders are subject to product availability. If an item is out of stock after an order is placed, our team will notify you via email or phone with further updates.

Payment Methods: We currently accept secure online payments through available payment gateways at checkout. Cash on Delivery (COD) is not available at the moment

Special Instructions: Customers may add special delivery instructions in the notes section at checkout to assist our delivery partners.

Damaged or Missing Items If your order arrives damaged or missing items, please contact us immediately at za@emperperfumes.com  and our team will resolve the issue as quickly as possible.

 

Happy Shopping with Emper Perfumes!